OPflow

Know when the doctor will see you.

Book an hour-long OPD window, follow the token queue from home, and walk in when it's nearly your turn. Not at 9 AM with everyone else.

Get it onGoogle PlayDownload on theApp Store

31people in the hall at 9:30

9 AM10 AM11 AM12 PM1 PM

Type whatever you know. We'll find the way.

A symptom, a specialty, a hospital or a doctor's name. One search box routes you to the right department and the doctors with an open window.

Try

You typed

Start typing above.

Points you to

OPD directoryRoom
  • General Medicine
  • Pediatrics
  • ENT
  • Gynecology & Obstetrics
  • Dermatology
  • Orthopedics
  • Ophthalmology
  • Cardiology

Next open window

  • Doctors and their next window appear here.

We give you an hour, not a minute.

Some consultations take five minutes, some take twenty, and emergencies never book. So the doctor's OPD is split into hour-long windows with a set number of places, while walk-in and emergency places stay with the doctor. Pick a window on the dial.

Tap an open window on the dial or in the list to book a place.

If the doctor's day changes, the red marker moves:

12369
Open windowFullYoursExpected turn

The token board from the waiting hall, on your phone.

As the doctor calls the next patient and finishes each visit, your screen moves with the line. You see the token in the room, how many people are ahead of you, and roughly how long that means.

OPD · Room 4Dr. M. Iyer

Now serving

015

Next

016

017

018

Your token21
Now serving15
Ahead of you5
Avg. consultation today~7 min
Doctor running late10 min

5 × 7 min + 10 min delay ≈ 45 min

Approx. 40–55 min

Shown as a range, because it's an estimate. It sharpens as OPflow learns how each OPD actually runs.

What the doctor marks, what you see · Token 21

  1. 01Booked
  2. 02Waiting
  3. 03With the doctor
  4. 04Done

If you don't turn up, the doctor marks it as did not come.

Seven stops between “I should see a doctor” and seeing one.

Scroll through them. The slip fills in as you go.

  1. 1

    Find a doctor

    By specialty, by symptom or by hospital.

  2. 2

    Open their profile

    Qualifications, fee, hospital, OPD days and which windows still have room.

  3. 3

    Pick a date and a window

    Full windows are greyed out. Take the next one with space.

  4. 4

    Add a note for the doctor

    Why you're coming, in a line: fever for two days, a follow-up visit. It's optional.

  5. 5

    Pay online

    Through Cashfree. The booking is confirmed only after we verify the payment on our side.

  6. 6

    Get your slip

    Token number, window and the time to reach the hospital.

  7. 7

    Follow the queue

    Delays and your turn, live, until you walk into the room.

OPflow · OPD booking

Dr. Meera Iyer

General Medicine · MBBS, MD

Date
Window
Arrive by
Note
Fee

Token

—

This is an expected window, not an exact time. If the doctor runs late, the app will tell you before you leave.

Filling in as you go · 1 of 7

Find your right doctor

Not sure whom to consult? Let OPflow suggest the right doctor.

We suggest doctors near you based on their qualifications, experience, training, areas of practice and feedback from patients who visited them, and we tell you why for each one.

  1. 01

    Tell us the type of doctor

    Skin, child, heart… whatever you need.

  2. 02

    Pay ₹99, once

    Only when there are doctors to suggest near you.

  3. 03

    See up to three doctors

    Each with the reasons we suggest them. Book any of them.

How we keep it honest

Never paid for
Doctors can never pay to be suggested, or to be ranked higher.
Private feedback
Feedback from patients who visited helps us choose. It is never shown to anyone.
No outcome promise
It's a recommendation, not a guarantee of how treatment will turn out.
Automatic refund
If no suggestion is left by the time your payment arrives, the ₹99 comes back.

I need a…

Your OPflow recommendation₹99 · Paid

Skin doctor · near Bhimavaram

Suggestion 1

Dr. Farah Siddiqui

Dermatology · City Care Hospital

  • MD Dermatology, 11 years of experience
  • Treats acne, rashes and hair fall
  • 2.1 km from you

Suggestion 2

Dr. Anitha Varma

Dermatology · Sunrise Clinic

  • MBBS, DDVL, 8 years of experience
  • Speaks Telugu, English and Hindi
  • 3.4 km from you

This is a recommendation, not a guarantee of treatment outcome. Book any of these doctors in the app.

What you see after paying

Before anything else

Could it be life-threatening? Don't book. Call.

112Emergency108Ambulance

Emergency?Find doctors and hospitals available for emergencies right now.

Pick what's happening and OPflow shows first-aid steps based on WHO guidance, which work without internet, then doctors and 24-hour hospitals near you with distance, a call button and directions. You can book an emergency consultation and go to the top of the doctor's line. It doesn't diagnose. It gets you to care.

What's happening?

First aid · In the app

Works offline

Chest pain

Call 108 now if

Any of these signs. Call 108 now. Every minute counts.

Call 108

Do

  • Stop all activity. Sit down and rest in a comfortable position.
  • Loosen tight clothes.
  • If the person collapses and is not breathing normally, start CPR if you know how.

Don't

  • Let the person drive themselves to hospital.
  • Wait to see if the pain goes away.
  • Give food, drink or any medicine that was not prescribed.

Based on: WHO fact sheet: Cardiovascular diseases

Open near you · example

  • City Care Hospital

    Emergency department · 24 hours

    Open now2.1 km

  • Dr. Venkat Raju

    Cardiology · City Care Hospital

    Available until 10 PM2.1 km

First aid steps, then what's open right now

Availability is declared, never guessed.

A doctor appears as available only if they switched it on themselves: available now, or until a set time.

Six things OPflow will never do.

Written down so patients, doctors and our own team can hold us to them.

  • Rule 01Never

    We won't promise you an exact time.

    You get an hour-long window and a live estimate that admits it's an estimate.

  • Rule 02Never

    We won't list a doctor as available unless they said so.

    Urgent-care listings come only from what doctors and hospitals declare.

  • Rule 03Never

    We won't diagnose you.

    Symptom search points you to a kind of doctor. Medical decisions stay with the doctor.

  • Rule 04Never

    We won't confirm a booking before the payment clears.

    Every payment is verified on our servers. Failed ones can be retried; doubles are refunded.

  • Rule 05Never

    We won't show your details to people who shouldn't see them.

    Patients see only their own bookings. Doctors see only their own patients.

  • Rule 06Never

    We won't make doctors take every patient online.

    Walk-ins stay. The doctor sets the split, every day if they like.

One app. A portal for patients, another for doctors.

Patients sign in with their mobile number. Doctors sign in with the OPD ID and password the OPflow team gives them, in the same app or on the OPflow doctor website from a computer. OPflow works in English and Telugu.

Get it onGoogle PlayDownload on theApp Store

Run a clinic or hospital? Talk to us about onboarding.

Good morning,

Ravi Kumar

Doctor, symptom or hospital
SpecialtySymptomHospital

Urgent & emergency care

Find care that's open right now

Upcoming

Dr. Meera Iyer

General Medicine · City Care

TOKEN18

Today · 10:00 – 11:00 AM

Doctor running on time

Near you

City Care Hospital2.1 kmOPD open
HomeSearchBookingsProfile

Things people ask us.

Will I be seen at an exact time?

No, and nobody honest can promise that in an OPD. You book an hour-long window, and the app keeps your estimate updated from the doctor's live queue.

What happens if the doctor is running late?

The clinic updates the delay and you see it straight away, for example “about 20 minutes late”, so you can leave home later instead of waiting at the hospital.

Can I still walk in without booking?

Yes. Every doctor keeps places for walk-ins and emergencies. OPflow only manages the places the doctor chooses to open for online booking.

Can I cancel my booking?

No, but you can reschedule it once, free, up to 2 hours before your window, to any open window with the same doctor. If the doctor or hospital cancels, you get a 100% refund automatically.

Does OPflow tell me what's wrong with me?

No. Symptom search only points you to the right kind of doctor. If something could be life-threatening, call 112 or 108, or go to the nearest emergency department.

I'm a doctor. What does it take to get started?

Write to info@opflow.in or call us. The OPflow team verifies your qualifications and medical registration and sets up your account, then gives you an OPD ID and password. You set your OPD days, hours and patients per hour in the app or on the doctor website, and patients can start booking.

How does OPflow suggest the right doctor?

Choose the type of doctor you need and pay ₹99 once. OPflow suggests up to three doctors near you, based on their qualifications, experience, training, areas of practice and private feedback from patients who visited them, and explains why for each one. Doctors can never pay to be suggested. You're only asked to pay when there are doctors to suggest, and it's a recommendation, not a guarantee of treatment outcome.

How do I pay?

Online, through our payment partner Cashfree Payments: UPI, cards or net banking. Your booking is confirmed only after we check the payment on our side. If a payment fails but money is taken, it comes back automatically.

I use an iPhone. Can I use OPflow?

Yes. Until the App Store app is out, open opflow-alpha.vercel.app in Safari. It works like the app, including payments and the live line. OPflow works in English and Telugu.

Where is OPflow available?

We're starting small: one doctor, then one clinic, then a few more, so we learn how real OPDs run before opening widely. Clinics near you will appear in the app as they join.